Chevrolet India — chevrolet is not resolving complaint regarding parts.

Address:Pali, Rajasthan, 306401

I have some problem with my chevrolet cruze for disc brake.
I have visited chevrolet jaipur service center, they told me that your disc plate is not working properly that's why it needs to be change.
They told me that your car is in warranty period so we will change it but right now parts is not available.
After one month i have intimated jaipur service center before one week for the part.
When i have visited second time service center they have told me that sir we are out of stock with parts again and you need to come again.
Now here i have bearded conveyance twice for my fuel charges and stay in jaipur.
I live at pali rajasthan, which is around 300+km from jaipur.
Afterwards i raised a complain on customer care and immediately they respond that part is available and we will pay the conveyance for your trip to jaipur and stay in hotel.
After 1-2 days, i have got call from area manager (Mr satish) and he asked me to third time to visit jodhpur service center, i do not want my car to be serviced at jodhpur service center, i am not even satisfied with previous service from jodhpur service center. Area manage also told me that we will not be able to pay you any conveyance for the same.
Note : now here first jaipur service center told me that they will pay me conveyance and now area manager told me that they wont pay me conveyance. Now i drove 1200+ km for servicing my car twice but both time i have got no solution. Now i can not bear these conveyance again and again for servicing my car.
I am not satisfied from jodhpur service center, as i have past experience for the same. Area manager "mr satish" do not even want to listen my problem and they have disconnect the call.
At last i again called on customer care (Toll free number) to discuss about the same matter but at the end i have got to know that complaint is already closed. Below is the comment for that complaint from area manager.
Comment : area manager told that car will be send to jodhpur and part will be replaced. I am not agree with that. I haven't accepted that too. Why i will bear these charges again and again.
How my complain can be closed even without resolving the issue.
Solution what i am thinking : as i already bear 2 time expense from pali to jaipur, now i can not afford more for just servicing my car and its not even worth it.
1. Either just let me know when part will be available in jaipur service center and provide me conveyance for fuel and stay in jaipur.
2. Or you can pick up my car from my residence ie. Pali and get my car serviced and hand over to me.
Kindly check the matter. I hope i will get solution from this consumer complaint. Thanks in advance for your kind support.
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