[Resolved]  Chevrolet India — Complain regarding Engine Oil & Filter before Service Date & 15000 KM.

Address:

Chittorgarh, Rajasthan

Purchased Chevrolet Beat on dated 31st Oct. 2013. My vehicle no. is RJ 09 CA 9970. At the time of purchase I was convinced by your dealer about its Performance, Service and Maintenance according to which I planned to purchase this vehicle. 1. I was convinced that Its engine oil & Filter will change after 15000 km which is also mentioned in the service booklet. But now when I went for regular service the dealer told me to change the oil & Filter within 7500Km according to new schedule from the company. For your kind information I was convinced and compared to another company vehicle now it will be a loss for me for the cost of oil & Filter change. 2. As per your new schedule my expense will be doubled then who will be responsible for this expense. 3. Your service center is not generally opened on Sunday’s which is also an expense for me to take leave from factory and take the vehicle 60 KM to & fro. So in all it is my demand from you to solve the issues and to provide us the extra free service and free oil change & filter for every 2nd service. Thanks & Regards, Prabhuram Deora