Chevrolet India — Dealer services and Vehicle Extended warranty

Address:

Pune, Maharashtra

I am from Pune and I had bought my Chevrolet Beat Diesel (MH-14-DN-2473) in AUG 2012. The dealer that I had bought from has discontinued and I had to move to Platinum Chevrolet, Kalewadi for my car servicing. It has been quite a long time that I am facing these issues now. I found my car being low on performance and some noise from under the hood. When taken to the service center I was informed that the Turbo needed to be replaced and I would be charged for the replacement as there was a damage to the vehicle oil sump. This damage was identified a long time back however was considered to be minor without any impacts. And all of a sudden now it was a reason for replacement of turbo. I had to email the manager for the same and had to get the Turbo replaced however had to bear the costs for the oil sump replacement. This did not ease the situation. My vehicle again had noise and sluggish performance within just a month of getting it repaired. I again took it to the service center and they had the PCV filter changed with an assurance of eliminating the issues. They also inspected the shocks and had them replaced in warranty. However, by now my vehicle had a late starting problem which I was told that the battery was weak. I had the battery replaced on temporary basis which also did not resolve the issue however the service center are only of the solution of replacement of the battery. Now with such history of my vehicle I approached them to get the warranty services extended for my vehicle and was surprised to discover that they had implemented a clause of renewing the warranty services only within 34 months. Had I got a call or some kind of communication of this change would have helped to get the extension done within 34 months. The service center is now not ready to help as well. Regards, Omnkar Nikam [protected]