I have bought a beat diesel on dec 2011. The vehicle was shown starting complaints after two years. I have complained this to the GM service the neglected the complaint by some battery voltage problem. After 3 year the vehicle was completed 50000km. Then the warranty over and i purchased extended warranty for Rs.4100/-. Last month the vehicle was breakdown and the mechanic from GM said it was due to engine failure and it is common for these series vehicle. So i given the vehicle for the checking the complaint. After checking the service people given an estimate of 25000/- and i asked about the amount. they said that these are engine parts not covered by the warranty. This not acceptable by me like common people because i have spent 500000k for purchasing the vehicle and before 60000 km the the engine was gone and for maintaining i have to spent again 25000/-. So my humble request is do not cheat the medium customer by giving these types of vehicle. Now my vehicle is in GM service Cochin and decided to file a consumer case before the consumer forum. Was this information helpful? |
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