Chevrolet India — Terrible service - no resolution

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Cheverolet.com

I want to bring to your notice a terrible incident i am facing with chevrolet. It’s been more than 1.5 month my car is not repaired. I am mis-committed again and again by the service center people.

Last month i gave my car (Cruze up 16 ak 1531) for servicing at chevrolet service center noida sector-8.

During the delivery, the bumper was damaged and there were scratches over the car, which the service center people were denying but somehow accepted their fault next day. The car took more than 10 days to repair.

They promised delivery in the morning at my home but car was delivered in the evening, giving unnecessary excuses of the traffic (Hardly 5-6 km from my home). I waited whole day at home. This time they misplaced the key and the car was
Delivered without the key. I got my old key repaired for the time being.

The new key was arranged after 2 weeks. I scheduled an appointment with them to collect the key. I reached on time. They took more than 3 hours to install the key and later told me that the server has some issue and it will be done the
Next time.

There were also some noise from the car after servicing which i asked them to check, without my permission they opened up everything and told me that they will change the mounting to fix it, but i said that leave it as it is please i don’t
Want anything else changed right now. After they put the nut and everything on there was an unusual noise from which i asked them to check immediately. It got late that time so they (Mr. Mishra) assured me that next time whenever i have time i can come over
And they will install the key and will check the noise and fix the mounting noise.

I called the service center this saturday. They were busy and asked me to submit car on tuesday, as this was just matter of 2 hours. They picked up the car on tuesday. Now it’s been 3 days my car is not yet delivered. I have been calling
Ervice center, they say the key is ready but again they are denying that continuously they had to fix the mounting noise. Now they are not even picking the call. Mr mishra, who assured me, is on leave, his phone is off.

Now the car is deliver but the old key is not working. They again came to home for repair took 1.5 hours but again had technical issues.

Request you to please take strict against the service center.