| Address: | Kolkata, West Bengal, 700099 | | Website: | www.dulichandmotors.com |
I was a regular customer of Dulichand Motors Pvt. Ltd., 5/51, Jagatipota, Ahallya Nagar, Kolkata- 700099.ph[protected], 2426 4224/14, FAX[protected]. Off late, it's service has become very poor. My car ( Model- Aveo 1.4, Regn. no.WB06G 7914 is being serviced there regularly. In last two occasions, during servicing my rear view camera display over dashboard LCD screen were out of order which were noticed immediately after the job completed.,
It were brought to the notice of attending service engineer immediately. but in both the occasions I was told that their electricians were unable to solve the problem and the car might be taken away to their Showroom. but again the Showroom personnels also could'nt do anything. As a result, I was harrased like anything in both the occasions. sir, you will be surprised to know that this minor defect made during servicing was corrected within 02 mins by technician of a car decor shop in our lacality. It is really unfortunate that this workshop of Dulichand Motors does not have any electrician who can solve this minor problem made by themselves.
Apart from this, they could'nt arrange a new side view mirror(set) for my car inspite of order placed and repeated requests earlier.
Sir, As an old customer, I can definitely expect redresal and a proper reply of my complaint at the earliest.
yours faithfully, Dr. Achintya Sanyal, A/403, 321/1 Rajdanga main road, Kolkata-700107. Ph- [protected], [protected]. E mail- [protected]@yahoo.co.in Was this information helpful? | 
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