Chl Hospital Indore — Really bad behaviour of the on counter staff

My brother is admitted at CHL Hospital Indore for angiography and stent surgery.We are in semi-private ward room sharing with another patient case of appendix burst with which she has loose motion, vomit etc and her husband told us that she is also suffering from cold and cough, after which we requested at 2nd floor counter staff to change our room, so they denied and they behaved really bad and treated as if we are some servants or like, instead we requested them to do the same. Specially these two sister named Priyanka Sahu and Monika Toppa. I request to consider my complaint and take needed measures.