Chl Hospital Indore — wrong behavior of the staff

My grandma is admitted in the hospital for her bypass surgery. My mother is staying with her, she kept her belongings in a compartment provided my them on the ground floor, during cleaning, they threw all of her stuff without even giving a consent and when asked they gave a harsh, irresponsible and cheap reply. This is not what we expect from thr hospital management. This is highly unacceptable and a very high concern from patient's side.