Cholamandalam Ms General Insurance Co. Ltd — vehicle insurance claim - still pending

Address:

thrissur, 680310

I had a comprehensive vehicle insurance for my car with cholamandalam and in the month of nov i had a small accident and went for a claim. Till now, the process is not completed for claim as i provided required documents and photos for claim process. The claim facilitator is not responding to my phone call or message in a timely manner for providing the status. I called up customer support team and they said the claim amount is (Even claim amount is approved less than 30% which i claimed\costed for repair) approved and it will be credited within 3 days. But still i am waiting and it is now 3 months now waiting for claim credit. Really very bad - pathetic claim process or service from cholamandalam. Claim process number is [protected].