My name is Adil Faiz.
Someone used my aadhar card details to purchase a mobile phone in Mumbai using the Chola Investment Finance EMI on 02/02/2022.
PT[protected].
The sanctioned amount was for Rs 20, 353.
I have my phone number [protected] registered with my Aadhar card. Now that scammer gave an alternate phone number along with my Aadhar card details for the OTP to complete the Authorization for the transaction went to his Alternate phone number. I was not even aware of this and also I have never visited Mumbai or any parts of Maharashtra ever.
A month after the finance was taken up, I did receive a call from your Customer service stating that I haven't paid the emi whereas I was surprised and unaware of any emi's like this. Your team found my primary phone number from my aadhar card details.
The main issue is that My aadhar card and the registered number is being accused of the defaulter here. In turn, my credit score is dipping down each month for the non payment of the emi to your finance. I have no role to play here.
Cholamandalam approved the emi loan without proper approval. There was a live picture taken during aadhar transaction and it was a different person than what is there in my aadhar card. How can Cholamandalam approve such a loan without proper documentation? This is a fraud company. I have contacted them many times for help however, they never helped. Was this information helpful? | 
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