Christ University — my admission process

Dear christ university i got admission for bba program from your side and i was asked to pay the fees on or before 2nd june i paid the fees on 1st june and my bank account was deducted with the fee amount but the admission process was failed i tried to communicate you and there was no response and as there was a technical problem in your surver and i got my refund on 4june and i was not explained where to resubmit my fees also it was a nationwide lockdown which firstly made it difficult to pay heavy fees and then your poor customer support didnt help us and now my admission is been cancelled by the institute which is really disturbing