Christian Medical College Complaints & Reviews

Dear Team,

My father named Raghunath with hospital number #487536C has been asked for daycare treatment and the doctors have been admitted him without proper judgement on the duration of the treatment for Thrombus formation in the blood date on 26/03/2023. Post some medical examinations, they have admitted him as an inpatient in the CMC hospital and has performed sevaral dialysis. He has been requested for a discharge on 30/03/2023...

We r waiting in 6 hours in room no 8 date 1/03/2023 time 5.30 pm to 11.10 still no one take care about patient we asking them they say we calling u they calling ranga reddy patient name is reddappareddy after also eating 2 hours no response in duty doctores

Date 1/3/2023 time 10.pm waiting in 5.30 in emergency ward no response in department they calling wrong namewat we doing we asking in room no 8 and emergency neglet response in emergency doctors

My mom is a patience cmc physician department doctor will v appointment in 23-02-23
Doctor will be miss behave to my father
In attitude language without any report to forcely admit to hospital admitted charge by 1 lakh

Kindly be informed that, yesterday I admitted my elderly mother to New CMC (Ratnagiri Campus), already she is phycailly not well and mentally disturbed due to her health condition, during checkup in the above mentioned department, your team members (staff nursers) around 5 to 8 staffs behavior was distasteful/ not up to the position of Health Department.

Hence, we are also not well because of family member illness, but your team members don't respect the working area as well they are playing, laughing, shouting like a playground, which is not acceptable at any cases, first they should respect the penitent health.

I hope you will take the necessary action against the Department nurses.

Thanks in advance.

CMC hospital is popular hospital for Bangladeshi people because of their lower cost service but their doctor not helpfull their patients they didn't told about their service cost and surgary cost and other cost that is why patient sufferd more and more. They don't respect Bangladeshi patients because of communication gaps and doctors misuse this gaps for bangladeshi people for example today my sister was discharged from cabin before surgary I told my doctor how much rupe need for this surgary then doctor told me 60 thousand rupe then I did admit my sister for surgary then before surgery nurse told me surgary cost and other cost 134220 rupe then I ask about this bill then doctor told me, he told me before surgary i know that it is completely wrong. CMC hospital is best hospitals but their some survice are not good enough. Indian national language is Hindi but they can't speak properly in Hindi like doctors, nurses, stuff and other employes for that reason international people suffer.

We were asked to report to MRO at 4pm on Jan 12th 2023. We reported half hour before the time mentioned in appointment and now the time is around 8 but still the doc is yet to see patient.
Why is this?
Then what’s the use of reporting time mentioned in the appointment
Does patient’s time is not valued in the hospital?
I understand the doc time is valuable but where is the respect for other individuals time

Hello Team,
This might not be a serious one but it is matter of how a patient is treated without valuing their time. I had an appointment with Dr. Asha on Wed 28th Dec 2022 at 7:30am in the morning, but when I reached a person at the MRO told me to simply come at 2pm as the Doctor isn't there without even an apology. He told the Doctor won't be available on Wednesday before 2pm, then I do not understand why the appointment was given in the first place. There wasn't any intimation through call or email even though they had all the contact details. I had to spend Rs.400 for one time visit to the hospital and my one day pay of $150 has been lost as well. Apart from that, my mom is a patient who accompanied me so early in the morning despite her conditions came with me, her time and energy has been wasted too. Being put through so much we did not even receive an apology, a minimal of an apology would have been respectful. The way how they did not care about the patient and lethargically answered was very disrespectful. I am not sure how far this complaint is going to work but I really wanted to voice out for this. I did not even ask a single question at the MRO counter rather I am typing this complaint. Kindly take a step to avoid these kinds of discomfort for the patients who are trusting CMC and coming from far away places. Kindly respect the patients and value their time as well. Please let me know if we can escalate this as well.
Regards,
Swathy. P
Hospital number: 579277B

I'm a care taker of a Patient undergoing Chemotherapy at CMC. He is facing few side affects of Chemotherapy.
So, we decided to consult a Dr. In emergency department. We came in the Morning approx 9.30. After Giving Blood And Urine Sample Staff's told us to wait few Hrs for the report and after that Dr. Will consult you. It has been 8 Hrs since Waiting. Everytime i ask the Nurses for the Dr. They only Say..., Wait Karo.. Wait Karo... Wait Karo... 🥲🥲

I have visited the insurance department room number 603 at 5:10pm they don't accepted my form narrating come tomorrow morning.how they people can do this, at door they have mentioning timing 8 to 6 pm.
Please look at the matter.

I am an attendant of a patient of Alpha Clinic of the mentioned Hospital. We have to come to the Lithotripsy Unit of the clinic in a periodic circle of 3/4 days for the last 16 days. Everyday the reporting time is 8.30 AM. And we do this everytime ontime. And after reporting, the authority starts their waiting game. They started to convince patients by asking to wait a little bit and have said to patients, Doctor is coming. Thus, generally 4 to 5 hrs uncertain waiting, (it can be longer or less also) doctor come to the patients.

This uncertain waiting makes patients to go through in a stressful time. They always stay in confused about if they need to go to home for some rest and food or not.

This kinda harassment should not be done with the patients.

They can provide a schedule time for the patients as all of the patients here with private appointment.

This thing should be solved asap.

Hello,
With heart full of burden and pain I'm submitting my complaint against Doctors and nurses in labour ward. My wife was carrying twin babies. On 11 Oct 2022 we came to CMC for normal checkup and scan and on that day my both babies weighs around 2.9kg each and both were in very good and healthy condition and Senior Doctor Swati Rathore adviced us to get admitted on that same day to avoid any Emergencies and we accepted and I sent my wife to labour ward for admission. But my wife was not provided with bed even though she told nurses about pain they refused to provide bed or make other arrangements and my wife was also had a bleed which she informed the ward but doctors and nurses didn't took this matter seriously and wife was slept on floor upto 1 am after that they admitted my wife. And on South West general ward junior doctors took scan on 12 Oct 2022 morning 4.30 confirming both babies are normal with heartbeat is normal. Around 8 am again they took scan they didn't find one infants heartbeat. The duty doctors came out with a cry and took didn't inform anything to me even I asked them several times. All of a sudden they took my wife to emergency and told one infants heartbeat they didn't get they need to go for LSCS. They done LSCS and one of my baby was lost. The reason they told is that umbilical cord was rounded around the neck 3 times.
Points to be consider.
1. My wife didn't suffer any kind of bp, cholesterol, glucose or any other disease.
2. My both babies were in very good condition till that day of admission.
3. CMC was a private hospital but we were treated very badly on the day of admission.
4. Umbilical cord surrounds the neck which is totally visible in scan why not me the attenders were not informed??. Then why my wife was not treated on priority basis and why doctors were waiting for Normal delivery which is totally unsafe for a mother carrying 2.9kg of each baby.
5. We admitted on Doctors advice only but why not doctor didn't care my wife.
6. Why no senior doctors were present on night shifts only junior doctors were present.
7. All this incidents happened inside CMC hospital only. We came all the way with a healthy babies and mother Still we lost our baby because of your poor doctors performance and management.
8. This is our first baby and we trusted CMC and we trusted your doctors words. But my wife was left on floor without Providence of bed and treatment even though she was on emergency. We came morning 7.30am and seen doctor on 3.30pm only. I left my wife in labour room on 4.30pm for admission but admitted on midnight 1am only.
9. We may be the one in hundreds for a big hospitals like CMC but for us it's not like that it's only one hospital we trusted the most but same has ditched us.
10. I'm attaching my dead infant pic for reference kindly look into it. My baby was crystal clear and good. Still I lost my child.

Appointment counter officer not work in sufficient for patient.patient deside the one way counter printed the date in own wishes please correct them.. Doctors are not quickly work patients are waiting for more hours eye examination will be taken 2to 3hours doctors are very slowly and inconvenient for the patient mindset please correct...

I had written an email with subject line - Indoor case papers - Saroj Devi - hospital number 591547B - for requesting ICP for my mom on Nov 03, 2022 and have sent 4 follow ups till date (Nov 16) . I also visited the Ms-office 2 for support three times but no help. They keep on saying that they will reply but have not responded yet.

My mom was admitted twice and i have to claim around 2.5 lakhs from the insurance which will be denied in case i am not able to submit ICP by this friday, i.e, 18th Nov.

Please help me here. Request you to please share the ICP at the earliest.

953203P- Dr asked to immediately discharge on 9th nov 2022 around 7pm but not done due to some reason from their end. Same was done on 10th nov, bill generated around 1pm. Everything was done from my end within 5pm but for other formalities every time they asked to wait. Even the not done dressing of the patient after no of reminder. Urine is Lekeaging from left side kidney pipe. At late night around 9:15 pm dr said you can go and come next...

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I am Kanniyappan M. Recently I went to CMC in emergency ward for my fathers treatment. He was completely out of conscious and even he can't able to open his eyes. In emergency ward, they advised me to take X-ray, CT scan, etc. Every time I wanna go to that particular test room, which located nearly very long distance. But they are not even helped me to pull the stretcher. They asked to pull it untill that lab. Orelse they advised me to call another attendant. So I asked my nephew to help me. But the security at the entrance treated my nephew very badly. He ( Security guard) spoke some bad words too. Too arrogant behavior. While we complained it to the senior doctor, he is also not ready to hear us. He was just saying, here happens like this only, i[censored] want treatment then adjust these, or else take him to somewhere else.

We was very much offended by there speech. Also a Receptionist in sample collection centre at Aasha building, 5th floor. He is also behaving the same as security guard

We are undergoing treatment at RMU unit of CMC hospital Vellore for the past one year. Staffs at the reception are rude, impatient and not giving proper details(the may know the places, routes and medical terms since they are working their not every layman understand) .Especially a lady with navy blue uniform made us upset today.

We are already depressed and they way the respond or tease is unprofessional. But we have no other way & should complete the treatment which may go another 6, 7 months I hope

Any corrective actions would be appropriated 🙏

I have applied for medical emergency certificate of my father Mohammed Saleem (late), admitted in Emergency ward, later on he discharge, again he was admitted local hospital, and expired, my father was a government servent, in Andhra Pradesh govt, i wanted to claim medical reimbursement, for expenses incurred on his treatment. I have applied for this on[protected], but still am not getting any certificate. How shame of this, such worst experience, i have, during my ever visit

Ihave appointment in gastroenterology in the dated 05/08/2022.1:30 pm .here is now 4:00.i have asked mro counter and they said 30 minutes later .I have asked more times .I have asking just is this no value for our time.very disappointed with this same on you.i 'll never saying anybody to come and visiting this hospitals.