Christian Medical College — Bad response from RMU reception

We are undergoing treatment at RMU unit of CMC hospital Vellore for the past one year. Staffs at the reception are rude, impatient and not giving proper details(the may know the places, routes and medical terms since they are working their not every layman understand) .Especially a lady with navy blue uniform made us upset today.

We are already depressed and they way the respond or tease is unprofessional. But we have no other way & should complete the treatment which may go another 6, 7 months I hope

Any corrective actions would be appropriated 🙏