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[Resolved]  Christian Medical College — no blood test report after more than 4 months of waiting

Name: gopal kundu 46m
Hospital number: 707921h
It has already been more than 4 months but i still haven't gotten my test results.
I paid around ₹16, 000 at cmc vellore for the test and i was told the result will be sent to me by my email, which i didn't receive after even after 3 months then i visited the hospital but i was still not given any test report and they told me to wait for another one month. It's already been more than 4 and half months and i still haven't gotten my test results. I have sent many emails and even called their customer helpline but they always disconnected the call after transferring it to the email department. I am in serious condition as my blood count is below 5 even after multiple blood transfusions and injections. I am a tailor with very limited financial condition. Please help
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Feb 13, 2020
Complaint marked as Resolved 
They sent me the blood report which I had to wait for almost 6 months, it was really infuriating and frustrating
Jan 17, 2020

Complaint Status

Christian Medical College customer support has been notified about the posted complaint.
Jan 27, 2020
Updated by AbhisekDas
Name: gopal kundu 46m
Hospital number: 707921h
They still haven't sent me my NGS report, they only sent me the old reports which I already had but they didn't send me the NGS test report for which I originally lodged a complaint. They told they will send the NGS report within a few days but they still haven't sent me the report. It's already been a week since they sent me a mail to wait for a few days. My condition is critical and it's been almost 5 months now and I still haven't received my NGS report. Please look into it as I have waited with a lot of patience but my health is failing me.
Feb 03, 2020
Updated by AbhisekDas
I Still didn't get my NGS test results, please help
Complaint comments  1 CommentShareTweet

Comments

Sir please send my test report my hospital no 855626H and name khushboo kumari dr ankan gupta dermatologist department sir please I requested you send my report on e mail id

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    Christian Medical College
    Customer Care Service
    Customer satisfaction rating
    7%
    Complaints
    197
    Pending
    0
    Resolved
    14
    Christian Medical College Phone
    +91 41 6307 0000
    +91 41 6222 2102
    +91 41 6228 6001
    Christian Medical College Address
    Ida Scudder Road, Vellore, Tamil Nadu, India - 632004
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