Christian Medical College — I am not getting the bed for patient from last 3 days

My brother is detected from cancer and dr. Suggested to take keemo immediately so give us a date of 8th November, but I m continuosly coming to L ward oncology department but dr. Is not coming on time waited 3 and more hours that I can manage but from last 3 days we are getting any bed for my patients, main thing is we are here on emergency basis and dr. Give us emergency date still no action taken.
Request you to advise where to go to get the bed.