Christian Medical College — I'm complaining about no response from your side after taking a tele consult appointment

My patient id is 876765H. i have taken a tele consult appointment of 15/12/2020 for which approximate time given by you side was 11:30 AM. Now it's more than 5 AM, no response or even a single information about my tele consult appointment from you side.
i had called on [protected] where i was given three different times each times for consult ..but at those times also no links or any massages regarding tele consult from your side was given .
This kind of dull behavior was never expected from a brand hospital & research center like you. any patient takes a tele consult web appointment only when he/she was advised for that or he/she needs a doctor at that time..and in these kind of serious matters ..you must take everything seriously.