Christian Medical College — On the date of appointment the doctor was on leave without prior intimation

I am R Krishna Swamy and I am from Madanapalle ANNAMAYYA District Andhra Pradesh.

I booked an appointment with Dr. Richa Gupta in Respiratory medicine clinic on 31 JAN 2024 10Am
I visited the doctor on 31 Jan 2024 at 10Am and I came to know that Dr. Richa Gupta was on leave without any prior intimation to the patient. Later our appointment was seen by another doctor and the another doctor advised us to take appointment on 03 Feb 2024 with Dr. Richa Gupta

For the appointment with Dr. Richa Gupta I paid Rs.800 for private consultation.

On 01 Feb 2024 I booked an appointment with Dr.Jeremy Bliss D in Orthopaedics 1 clinic.

I visited the clinic on 01 Feb 2024 at 10:00Am and I came to know that the doctor was on leave without any prior intimation to the patient.

For this appointment I paid Rs.900 for private consultation.

Now again the CMC management asked us to visited another doctor which we didn't booked.

This is a clear sign that management is not sending a prior intimation to the patient if the doctor is available or not and still there are charged the amount from the patient.

I followed all the terms and conditions of my appointments. Now it is the mistake from the doctor/ management for not sending an prior intimation to the patient.

Now I need to get the refund for both the appointment from CMC.

Regards,
R Krishna Swamy
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Exactly sir! I went there all the way from Kolkata and got to know the md doctor is on leave and instead of being sorry, they just provide me a junior doctor without even my concern.

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