Christian Medical College — Served Eaten food, Rude Staff, monetary embezzlement

Address:CMC, Vellore

I am Adhikarla Shridhar from Bhilai (C.G). I came to visit CMC for my Father's treatment. Here I took the meals from hospital for him.
One fine day in an open pack of meal one bhajiya was served that was already ate by someone, for the reference there was a bite mark on it.
During this time of COVID pendemic they served Stale and eaten food.
Also, here because of the online prescription the attender or patient doesnt know what he is buying (because its not written) and ends up buying the same thing he has in surplus. And when told to give written prescription they cause mental stress and caused drama.
Also, I had paid for the Xray Scanning Bill on 25th/2/2021. But they also included in the weekly bill. ( mentioned the same amount twice) and when i had gone to get a refund at the same time the staff told me to go to Radiology section, the radiology told me to go to room no. 105, room 105 told me to go to billing section. After going rounds aroung these people, they told me that the amount will be adjusted from the main bill.

Today (28/March/2021) on the date of my fathers discharge and our journey they'd give us the monthly summary of the bill. And the amount is not deducted from the main bill, they sill had mentioned it twice.
And with the concerned issue I had gone to Ward Nurses they told me it is not our concern its billing sections issue, so had gone there they blatantly with high tone of language scolded me and said (ehhh 17 me jaao bola na yaha nahi hoega ye)... then i told him to talk with respect but he was like jao jao (high tone). After that i gone to Room.17 (Radiology) the guy there was so rude. He told me in a very rude manner that it wont be refunded and to go and talk to the Ward Nurse..
For the concerned issues the hospital has given me and my family huge mental as well as physical stress.
+3 photos
Was this information helpful?
No (0)
Yes (2)
Christian Medical College customer support has been notified about the posted complaint.
Mar 28, 2021
Updated by Shridhar08
The complaint i submitted is not resolved. Yet its marked resolved. What a ###
Verified Support
Apr 08, 2021
Christian Medical College Customer Care's response
Dear Sir,
Thank you for your feedback which will help us to improve our services.
Your complaint has been noted to the concerned authorities and necessary action will be taken as early as possible.

CMC Team
Verified Support
Jun 14, 2021
Christian Medical College Customer Care's response
hello
Verified Support
Jun 14, 2021
Christian Medical College Customer Care's response
To
Consumer Complaints.in Team

The patient’s son has been explained the process and nature of the billing for the Xray scanning along with the doctor, the ambiguity has been clarified that there is no extra bill charged to the patient.

The Dietetics department has immediately replaced the snack, noted the flaw in the delivery process and made sure that this is not repeated.

CMC Team
Complaint comments 

Comments

Dear Sir,
Thank you for your feedback which will help us to improve our services.
Your complaint has been noted to the concerned authorities and necessary action will be taken as early as possible.

CMC Team
https://www.consumercomplaints.in Team

The patient’s son has been explained the process and nature of the billing for the Xray scanning along with the doctor, the ambiguity has been clarified that there is no extra bill charged to the patient. The Dietetics department has immediately replace the snack, noted the flaw in the delivery process and made sure that this is not repeated.

CMC Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Christian Medical College
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    310
    Pending
    0
    Resolved
    16
    Christian Medical College Phone
    +91 41 6307 0000
    +91 41 6222 2102
    +91 41 6228 6001
    Christian Medical College Address
    Ida Scudder Road, Vellore, Tamil Nadu, India - 632004
    View all Christian Medical College contact information