Christian Medical College — The behaviour of Nursing Staff

I have admitted my father (Ramana Reddy Kanumuru) in W ward under hepatology.
We are very displeased with the staff behaviour (especially with sister Jayabharathi) in the ward (being dispolite and very rude when beating with patients and relatives)
I hope this issue will be resolved at Nursing superintendent level and I will be provided with written apology from the concerned staff in the ward or I will take this issue further in court of law as I have proof regarding the same