[Resolved] Cigna TTK Health Insurance Company — Not refunding insurance premium despite rejection of proposal | |||
Dear Sir I submitted a proposal for health insurance with Cigna TTK health insurance co, Ltd. 7th floor- Himalya house, K. G. Marg, New- Delhi- 110001 on 04.03.2014 vide proposal no. PROHLT[protected] on 04.03.2014, medical was arranged after 8 days that too after repeated telephonic reminders, on 18.03.2014, they sent a msg. informing the rejection of proposal without giving any proper reason. Till date health insurance company has not returned my premium back despite sending several mails to their Zonal sales manager Mr. Narender Bhatia, Sales manager Mr. Manoj Prabhakar & operation officer Mr. Mohit Arora. Several personal visits made to their office, several telephonic requests also made but they have failed to respond in a positive manner. Some times they say cheque is on the way, some times they say it will take more then 45 days to refund & various such lame excuses verbally, but not responding to the mails sent to them. This is a new company which proclaims itself as a worlds no. 1 company, NOT REFUNDING THE PREMIUM DESPITE REJECTION OF PROPOSAL. I REQUEST TO YOU REGISTER MY COMPLAINT, TAKE STRONG ACTION AGAINST THIS FAULTING COMPANY. Thanks & Regards LEENA ARORA Was this information helpful? | |||
Mar 23, 2018 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Apr 23, 2014 Cigna TTK Health Insurance Customer Care's response Dear Ms. Arora,
I understand your concern about the delay in the arrival of the cheque returning the premium amount. Please understand that due to some problems in the courier office, the delivery of your cheque got delayed. Our inquiries show that the cheque was delivered to you on the 10th of April.
We understand your concern and apologise for the trouble this has caused you. Please let us know if you have any further concerns.
Sincerely,
Cigna TTK Team.
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 2 Comments | |||
Comments
They are doing the same to me... I had given cancellation of proposal number PROHLR[protected] dated 09/04/2016 and on 7th JUNE 2016 they informed me refund of premium amount will be refunded in within 7 days.
after 7days there is no contact from them. no refund anything..
when I emailed them they replied it will take 10 to 15days..
all they make false commitment
and fake apologies..
I passing globally to everyone by all available means to not believe them, they are not trustworthy...
however I am still waiting for my refund.. I hope cignattk returns my money soon because I made the payment from credit card and paying unnecessary penalties Beacause of cignattk poor service
[protected]
flase flase flase...while taking policy 100 times they will call but after given request they will tell to call customer care, they will tell system is slow call me afterwards, if i call next day they tell me still it takes 10 to 15 days.
this policy cancelling only because of irrespossible anser and no responding for query.
iam telling those who will go for health insurance please dont go for cignattk..
one thing i want to share my dear friends, if calls come from cigna ttk...in caller id it shows CIGMA TTK
after 7days there is no contact from them. no refund anything..
when I emailed them they replied it will take 10 to 15days..
all they make false commitment
and fake apologies..
I passing globally to everyone by all available means to not believe them, they are not trustworthy...
however I am still waiting for my refund.. I hope cignattk returns my money soon because I made the payment from credit card and paying unnecessary penalties Beacause of cignattk poor service
[protected]
flase flase flase...while taking policy 100 times they will call but after given request they will tell to call customer care, they will tell system is slow call me afterwards, if i call next day they tell me still it takes 10 to 15 days.
this policy cancelling only because of irrespossible anser and no responding for query.
iam telling those who will go for health insurance please dont go for cignattk..
one thing i want to share my dear friends, if calls come from cigna ttk...in caller id it shows CIGMA TTK
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+91 22 6170 3600
+91 22 4098 0980
+91 33 4411 4300
10th Floor (South side) - Commerz, International Business Park, Oberoi Garden City, Off Western Express Highway, Goregaon, Maharashtra, India - 400063
after 7days there is no contact from them. no refund anything..
when I emailed them they replied it will take 10 to 15days..
all they make false comiitment
and fake apologies..
I passing globally to everyone by all available means to not believe them, they are not trustworthy...
however I am still waiting for my refund.. I hope cignattk returns my money soon because I made the payment from credit card and paying unnecessary penalties Beacause of cignattk poor service
contact me - [protected]@gmail.com