[Resolved]  Cigna TTK Health Insurance — miscommunication and fraud case

Address:barasat, Kolkata, West Bengal, 743273

I am swapan sarkar we have taken a policy of your company . when we take this policy then your companies advisor said this the term and accidental policy, but when i received this bond there was writeen this a health insurance policy those time we visit the branch and tall to your advisor name MR AHAMMED and MR SNEHENDU both are told that this is misstakenly you will received this bond we change the bond with in a 30 days and then tey submitted a application form and told me that when we received the new bond then you submit the old policy bond which was wrong but now days we cant received any bond more than six month we are waiting but i have not received any bond after that we are go to the branch but there was no person who told me actually this policy.
this is the totally miscommitment and miscommunication and fraud with me so my humble request to you please help me to this matter how we get the ammount which i gave for this policy i want to cancell this policy and my policy no is -PROHLN[protected] and my policy amount is RS-9539
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Aug 14, 2019
Complaint marked as Resolved 
Cigna TTK Health Insurance customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2019
Cigna TTK Health Insurance Customer Care's response
Dear Mr. Sarkar,
We regret the inconvenience caused, we have escalated your issue to the concerned department. Our team will get in touch with you soon.

Regards,
Team ManipalCigna Health Insurance
Verified Support
Jul 11, 2019
Cigna TTK Health Insurance Customer Care's response
Dear Mr. Sarkar,
We tried reaching you but couldn't get through. Please suggest a good time to get in touch with you.

Regards,
Team ManipalCigna Health Insurance
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    +91 22 6170 3600
    +91 22 4098 0980
    +91 33 4411 4300
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    10th Floor (South side) - Commerz, International Business Park, Oberoi Garden City, Off Western Express Highway, Goregaon, Maharashtra, India - 400063
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