[Resolved] Cigna TTK Health Insurance — why refunded my premium amount after my policy due date | |
My policy number prohlt[protected] I paid my premium amount, before due date.. But my amount refund back to me after expiry of my insurance policy.. You guys have to inform me before the policy end date.. With out informing me, you refunded my amount.. Still now you guys not informed me.. I only come to know through my bank.. Don't you think it's your responsibility to inform to customers abt the status of policy.. Now, what is my insurance status.. Please answer.. I am sending emails, but i didn't receive any proper email or call for what reason they suspended/refund the amount.. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Cigna TTK Health Insurance customer support has been notified about the posted complaint. Verified Support Aug 10, 2020 Cigna TTK Health Insurance Customer Care's response Dear Mr. Rakesh, We regret the inconvenience caused, we have escalated your issue to the concerned department. Our team will get in touch with you soon. Regards, Team ManipalCigna Health Insurance Verified Support Aug 11, 2020 Cigna TTK Health Insurance Customer Care's response Dear Mr. Rakesh Mandava, We have taken note of your complaint. Your complaint is under process. Regards, Team ManipalCigna Health Insurance | |
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+91 22 6170 3600
+91 22 4098 0980
+91 33 4411 4300
10th Floor (South side) - Commerz, International Business Park, Oberoi Garden City, Off Western Express Highway, Goregaon, Maharashtra, India - 400063
We have taken note of your complaint. Kindly share the required documents specified in our email, so we can process your complaint at the earliest.
Regards,
Team ManipalCigna Health Insurance