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Cinepolis India Customer Care Contacts

2.7
Updated: Jul 12, 2025
Complaints
1292
Resolved
660
Unresolved
632
Complaints
Cinepolis India
Customer Service Contacts

Cinepolis India Phone Numbers

Phone
+91 99 5885 5033
674
566

Cinepolis India Website

Cinepolis India Head Office Address

3rd Floor, Plot No. 58, Sector 44
Gurgaon
Gurgaon District
Haryana
India
122003

Cinepolis India Social Media

Cinepolis India Company Representatives

Additional Cinepolis India contact information

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Cinepolis India Overview

Latest complaint Refund not Issued has been filed on 12/07/2025. Latest Resolved Amount Deducted but tickets showed failure was resolved Jun 9, 2025. Cinepolis India ranks as the #3 most complained about among Cinema.

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Cinepolis India reviews & complaints(1292)

A
avikbose
from Kolkata, West Bengal
Jul 12, 2025
Jul 13, 2025
This thread was updated on Jul 13, 2025
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Cinepolis India Customer Care
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Cinepolis India — Refund not Issued

This is pathetic every time customers are facing issues with their online application and website for ticket booking.Amount deducted for failed transactions but didn't receive any refund of Rs 339.28
Order # cinepolis[protected]
CCAvenue Reference #[protected]
Order Date 12 Jul 2025, 09:50 AM
Rs 339.28 deducted but refund not issued ....
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Nisch001
from New Delhi, Delhi
Jun 19, 2025
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Cinepolis India Customer Care
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Cinepolis India — Voucher blocked

I am trying to book my tickets through a voucher code and the first time i applied it, it was applicable but i did not book the tickets because we were unsure if we are available for that show so we canceled. Now when I am trying to apply that voucher code again, it says it is already used. Please provide me a new voucher code...
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Preeyanshu
Jun 9, 2025
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Cinepolis India Customer Care
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Cinepolis India — Amount Deducted but tickets showed failure

I booked 2 tickets through Cinepolis App. The amount was deducted through upi but the tickets showed failure. When talked to the branch manager about this, he casually said to just email and he can't do anything about it. So i emailed them. It's been almost a week and I have still not received my money back.
Details:
Cinepolis Pacific Mall, NSP, Delhi
Cc avenue reference #[protected]
Order# Cinepolis[protected]br...
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