Cinepolis India Customer Care
Cinepolis India Pvt. Ltd.
Customer satisfaction rating: 67%
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770
COMPLAINTS

Cinepolis India Customer Care

Cinepolis India Pvt. Ltd.

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Address
3rd Floor, Plot No. 58, Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122003
Landmarks:Near Chimes Building

Customer Care Phone Numbers and Contacts

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570
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387

Additional info
Customer satisfaction rating
67%
Complaints
770
Pending
0
Resolved
517
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Cinepolis India related photos (187)

Cinepolis India Complaints & Reviews

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Cinepolis India — amount debited but ticket not booked or smsed

 JayendraPatil on Nov 19, 2019
Amount deducted but ticket not booked on 19 nov 2019 for movie frozen 2 for 23rd nov for afternoon show 1:35 pm, amount debited...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — refund yet not done

 sorc 41 on Nov 16, 2019
On 9 aug i was at cinepolis ashima bhopal madhay pradesh 462046 at 11 pm and i made a payment on your device via google pay...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — amount deducted but no tickets booked on cinepolis app through ccavenue payment gateway

 Lakshay Gandhi on Nov 9, 2019
I transferred rs 1004 via googlepay upi on 8th november 2019 for which no ticket was generated on cinepolis app. Payment gateway...
Complaint comments  Read comments Complaint category Banks

Cinepolis India — amount deducted but no tickets booked

 Lakshay Gandhi on Nov 8, 2019
No tickets have been booked from your side, but payment has been deducted from my account
While booking through cinepolis...
Complaint comments  Read comments Complaint category Banks

Cinepolis India — regarding the movie tickets + food compulsory coupon

 Deepak Kallige on Oct 27, 2019
Hello
Are stealing from your customers. I bought 4 tickets and your employee added one food coupon. I asked and reply...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Cinepolis India — night vision or cctv camera inside theatre [Resolved]

 the_nik on Oct 21, 2019
I heard that cinepolis mantra mall have night vision/cctv cameras installed in the theater.

If it is true,...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — movie ticket rate

 Krishnaveni Beemari on Oct 17, 2019
Cinepolis in DSL virtue mall, Uppal, Hyderabad, is collecting high amount towards the movie ticket. Ticket rate is 200 rupees...
Complaint comments  Read comments [1]Complaint category Cinema

Cinepolis India — cctv inside the cinepolis theatre in patna [Resolved]

 asdfg;lkjh on Oct 13, 2019
Dear sir/madam,

There was an intermittent blink of light in the cinepolis theatre in patna.

Do...
Complaint comments  Read comments [1]Complaint category Cinema

Cinepolis India — complain about no bill [Resolved]

 Cheryl Alphonse on Oct 11, 2019
I ordered for a large cheese popcorn and she didn't give me a bill. 10 mins later i went up and asked for a bill and she gave...
Complaint comments  Read comments [2]Complaint category Food

Cinepolis India — amount debited but tickets not booked

 Devansgu shrivastava on Oct 8, 2019
I have booked tickets worth rs 490 from cinepolis.com (Official website) on 7oct 9pm show of war movie but amount was debited...
Complaint comments  Read comments [1]Complaint category Cinema

Cinepolis India — redemption of points [Resolved]

 prajakta dislay on Oct 8, 2019
I am not able to redeem my cinepolis loyalty points on bookmyshow app

While booking a ticket at cinepolis...
Complaint comments  Read comments [3]Complaint category Cinema

Cinepolis India — online ticket money deducted but ticket not issued [Resolved]

 Terrydsouza on Oct 6, 2019
On 14th of sep i had booked 2 tickets online for ₹350 at cinestar majiwada thane w, money was deducted but ticket was not...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — payment deducted but ticket not done [Resolved]

 Praps on Oct 4, 2019
For my issue i am asked to provide some details but they have not provided the full email id for the same. I also searched...
Complaint comments  Read comments [2]Complaint category Cinema

Cinepolis India — redemptions of loyalty points but ticket booking unsuccessfully [Resolved]

 nikhil_singh on Oct 1, 2019
On 1 oct 2019 i've booked 1 tickets for the movie war and the transaction failed but the club loyalty points was deducted...
Complaint comments  Read comments [1]Complaint category Cinema

Cinepolis India — ticket booking in cinepolis mobile app [Resolved]

 Pratik u on Oct 1, 2019
Your mobile is useless. I was trying to book the ticket for joker for 6th oct morning show. The transaction got completed...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — regarding movie ticket [Resolved]

 Praps on Oct 1, 2019
During the payment through cinepolis official website i got an option for payment under upi payment option and i went through...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — rude behaviour of staff (manager) [Resolved]

 Mukul Kumawat on Sep 30, 2019
I went to buy a ticket from counter i forgot my mobile at home but redeemed through that no using another mobile.. This process...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — payment deducted, tickets didn't get booked [Resolved]

 mohit223 on Sep 30, 2019
I did UPI payment for 5 tickets of rupees 1075. Money got deducted, tickets didn't show up. I did book my tickets again using...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Cinepolis India — cancellation of tickets due to heavy rains

 seema_sharma26 on Sep 28, 2019
Cinepolis Patna, Book my show Booking ID: WS6K7PH and WMMQW2B

I booked 4 movie tickets for Chichore movie for...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — my refund is not reflected into my bank account. [Resolved]

 Susanta Swain on Sep 25, 2019
Hey good morning,

I booked a ticket for the movie saaho for 30th august showtime is 9.30 am. Which i am attaching...
Complaint comments  Read comments Complaint category Cinema

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amount debited but ticket not booked or smsed
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refund yet not done
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urgent: debit card charged but ticket not received
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amount deducted but no tickets booked on cinepolis app through ccavenue payment gateway
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Cinepolis India
movie ticket rate

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