Cinepolis India Customer Care
Cinepolis India Pvt. Ltd.
Customer satisfaction rating: 68%
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800
COMPLAINTS

Cinepolis India Customer Care

Cinepolis India Pvt. Ltd.

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Address
3rd Floor, Plot No. 58, Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122003
Landmarks:Near Chimes Building

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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574
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395

Additional info
Customer satisfaction rating
68%
Complaints
800
Pending
0
Resolved
544
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Cinepolis India Complaints & Reviews

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 Dharmarajsinh Raulji on May 3, 2020
Plz give me one chance to prove my self and give my ideas . I give 1st chance to cinepolice because i big fan of cinpolice cinema.
Mobile number - [protected]
E mail- [protected]@gmail.com

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    Complaint comments  RespondComplaint category Entertainment and Recreation

    Cinepolis India — query on night vision cameras in cinepolis

     Ivarte on Apr 22, 2020
    While watching movie and when lights are dim, i have noticed that green leds blink constantly.

    As an audience,...
    Complaint comments  Read comments Complaint category Electronics & Appliances

    Cinepolis India — cctv camera inside theatre / audi in cinepolis forum shantiniketan bangalore [Resolved]

     aniket7976 on Mar 30, 2020
    Dear sir/madam,
    While watching a movie i noticed a continuous red blinking light from a camera-like device, is that...
    Complaint comments  Read comments Complaint category Cinema

    Cinepolis India — coffee shop at fun cinemas, lucknow [Resolved]

     GS$ on Mar 4, 2020
    I purchased coffee on 1st march 2020 at your fun cinema coffee outlet in lucknow vide invoice number: 353883, point of sale...
    Complaint comments  Read comments Complaint category Cinema

    Cinepolis India — money got deducted but didn't receive any confirmation [Resolved]

     Sandeep Bharadwaj A on Mar 3, 2020
    I purchased 2 tickets for 4th march 1:05pm through cinepolis app for cinepolis visakhapatnam theatre. Amount of ₹276 got...
    Complaint comments  Read comments Complaint category News & Media

    Cinepolis India — amount deducted but no tickets generated [Resolved]

     Mani Ramgharia on Feb 29, 2020
    I tried booking 5 tickets for sufna movie in bestech square mohali on 29th of february 2020. Deduction of inr 1000 has been...
    Complaint comments  Read comments Complaint category Cinema

    Cinepolis India — tickets not booked but the amount debited. [Resolved]

     Akshay Vyawahare on Feb 23, 2020
    Dear cinepolis india i have tried booked the ticket on 14th feb for movie love aaj kal evening show in cinepolis mohali bestech...
    Complaint comments  Read comments Complaint category Cinema

    Cinepolis India — debit card charged but ticket not received

     darOck on Feb 17, 2020
    Made this transaction for buying movie tickets on cinepolis mobile app for 375 inr on 3rd january 2018. After the payment,...
    Complaint comments  Read comments Complaint category Cinema

    Cinepolis India — amount deducted from bhim upi and tickets not generated [Resolved]

     venkateshmd on Feb 13, 2020
    Dear sir/madam,

    On feb 12, 2020 at 3:51 pm, i made a transaction no.[protected] via bhim upi app. The amount...
    Complaint comments  Read comments [1]Complaint category Cinema

    Cinepolis India — no refund of money for canceled show [Resolved]

     AashnaS on Jan 30, 2020
    I bought 2 tickets on bookmyshow for Dream Girl for the 12:15 PM show on 1st September, 2019. Cinepolis canceled the show...
    Complaint comments  Read comments Complaint category Cinema

    Cinepolis India — food non veg given asked for veg.. violation of religion rights [Resolved]

     Shaivyakaushik1 on Jan 25, 2020
    In the movie hall staff asked for food to order and we have ordered veg food. He did not ask for veg or non veg in that combo.
    Complaint comments  Read comments Complaint category Food

    Cinepolis India — very limited and pathetic movies.

     Cdixit on Jan 16, 2020
    It's really really disappointing that I'm unable to watch 1917 on your screens because you run at least 30-35 screening of...
    Complaint comments  Read comments [2]Complaint category Cinema

    Cinepolis India — no card payment in digital india [Resolved]

     Sai Charitha Velamati on Jan 16, 2020
    We have been to a movie at the cinepolis cinemas at power one mall, vijayawada. There is no card payment to order snacks and...
    Complaint comments  Read comments Complaint category Cinema

    Cinepolis India — money transferred and ticket not received [Resolved]

     rohith rocharla on Jan 14, 2020
    Dear admin. I am rohith. While i am booking four sarileru neekevvaru movie tickets for 15/1/2020 morning show at 10:00 a....
    Complaint comments  Read comments Complaint category Cinema

    Cinepolis India — tickets price hikeup [Resolved]

     VishalPorwal on Jan 12, 2020
    An supervisor names madhav was been manipulating tickets with hike up prices he selfishly trying to make manipulation on tickets...
    Complaint comments  Read comments [1]Complaint category Cinema

    Cinepolis India — tickets manipulation [Resolved]

     VishalPorwal on Jan 12, 2020
    An supervisor names ganesh was been manipulating tickets with hike up prices he selfishly trying to make manipulation on tickets...
    Complaint comments  Read comments Complaint category Cinema

    Cinepolis India — upi payment timeout but amount deducted [Resolved]

     Anish Vikram on Jan 10, 2020
    Good morning cinepolis team,
    I am anish vikram, a resident of west delhi. Today while booking ticket for tanhaji at...
    Complaint comments  Read comments [2]Complaint category Banks

    Cinepolis India — extra charge for buying tickets [Resolved]

     Dinesh Kumaar on Jan 6, 2020
    Today i visited with my friend at cinepolis grand venice gr. Noida, i want to purchase two tickets of movie so they told me...
    Complaint comments  Read comments [1]Complaint category Cinema

    Cinepolis India — extra charge [Resolved]

     Sandesh Ganiga on Jan 1, 2020
    Today i asked the customer support to book 2 tickets which 160+160=320. But he requested ₹470. I said why i need to pay...
    Complaint comments  Read comments [1]Complaint category Cinema

    Cinepolis India — seat exchange [Resolved]

     Racchu R on Dec 28, 2019
    I booked j row seat number but i got different seat numbers and also there is no helpline contact number or anything also
    Complaint comments  Read comments Complaint category Cinema

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