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Cinepolis India
Cinepolis India Pvt. Ltd.
Customer satisfaction rating: 69%
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813
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Cinepolis India Customer Care

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Address
3rd Floor, Plot No. 58, Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122003
Landmarks:Near Chimes Building

Customer Care Phone Numbers and Contacts

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577
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397

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Submit a Complaint
Customer satisfaction rating
69%
Complaints
813
Pending
0
Resolved
562
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Cinepolis India Complaints & Reviews

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Hey Hai This is vicky from Coimbatore and I went to cinepolis today they are costing more than 200 for coke then how a middle class people can buy the bevarages? Also if we need to buy a pop corn with coke then it costing more than 400
Kindly call [protected] for more details

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[Apr 03, 2021] Cinepolis India customer support has been notified about the posted complaint.
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    I'm writing a complaint regarding cinepolis arekere at Bangalore central mall, bangalore.The movie jathi ratnalu must have subtitles it's a rule from the Central board of film certification, as the cinepolis arekere doesn't have subtitles shown.Please take necessary action so that I can watch the movie with subtitles

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    [Mar 13, 2021] Cinepolis India customer support has been notified about the posted complaint.
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      We are watching Naandi movie in Cinepolis, Orion East Mall, Bangalore. Please enable DTS/Dolby DTS . It's like we are watching in TV

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      [Feb 27, 2021] Cinepolis India customer support has been notified about the posted complaint.
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        I couldn't take more photos, I have photos toilet ... ridiculous .But at sink and commode very badly maintained... In photos it is not clear. / / Location : urban oasis mall, Akshay park Hubli karnataka
        Cleanliness not maintained.
        Cleanliness not maintained.

        Complaint Status


        [Feb 23, 2021] Cinepolis India customer support has been notified about the posted complaint.
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          My money deducted on 16th Jan 2020 but refund is not credited. Tickets are also not booked. Fraud application

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          [Jan 17, 2021] Cinepolis India customer support has been notified about the posted complaint.
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            Recently I visited to Cinepolis Janak Cinema, New Delhi theatre with my partner and I had a moment with my partner, now I...
            Helpful+3

            I booked tickets from cinepolis website on 3 Jan 2020 but tickets doesn't booked and money has been deducted from my bank account.
            Next morning I got mail regarding refund. But till today, money has not been credited to my account.
            My refund I'd : 1136299

            Complaint Status


            [Dec 19, 2020] Cinepolis India customer support has been notified about the posted complaint.
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              Today I Purchased Ticket Of 12 PM Shows But Their Reward Point Against Ticket Is Not Credit Till Now./ / My contact No 8507005256

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              [Dec 12, 2020] Cinepolis India customer support has been notified about the posted complaint.
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                I watched TENET last evening at Cinepolis, Central Mall, Guwahati, Assam. The experience was quite horrible. The projectionists aren't projecting the movie according to the instructions sent by Warner Bros. The film file sent to cinemas is possibly 2.20:1 letterboxed to 1.85:1 for the highest possible resolution.
                But the instructions for scope and flat screens aren't followed i guess.

                2 vertical bars on the side is very distracting and the dip in resolution is frustrating and also the often blur in transitions in the visuals is an injustice to the film.

                Please look into the matter immediately.

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                [Dec 11, 2020] Cinepolis India customer support has been notified about the posted complaint.
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                  Hi i got u have refund my money but till now i did not got i contact to my nearest kotak bank to they told they not got any refund plese refund my amount
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                  [Aug 03, 2020] Cinepolis India customer support has been notified about the posted complaint.
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                    Plz give me one chance to prove my self and give my ideas . I give 1st chance to cinepolice because i big fan of cinpolice cinema.
                    Mobile number - [protected]
                    E mail- [protected]@gmail.com
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                      While watching movie and when lights are dim, i have noticed that green leds blink constantly.

                      As an audience,...
                      Helpful+1
                      Dear sir/madam,
                      While watching a movie i noticed a continuous red blinking light from a camera-like device, is that...
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                      I purchased coffee on 1st march 2020 at your fun cinema coffee outlet in lucknow vide invoice number: 353883, point of sale...
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                      I purchased 2 tickets for 4th march 1:05pm through cinepolis app for cinepolis visakhapatnam theatre. Amount of ₹276 got...
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                      I tried booking 5 tickets for sufna movie in bestech square mohali on 29th of february 2020. Deduction of inr 1000 has been...
                      Helpful+1
                      Dear cinepolis india i have tried booked the ticket on 14th feb for movie love aaj kal evening show in cinepolis mohali bestech...
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                      Made this transaction for buying movie tickets on cinepolis mobile app for 375 inr on 3rd january 2018. After the payment,...
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                      Dear sir/madam,

                      On feb 12, 2020 at 3:51 pm, i made a transaction no.[protected] via bhim upi app. The amount...
                      Helpful
                      I bought 2 tickets on bookmyshow for Dream Girl for the 12:15 PM show on 1st September, 2019. Cinepolis canceled the show...
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