Cinepolis Viviana Mall Thane — Ticket amount debited twice on 23 April 2022, 12:30 pm Jersey movie show

While buying 3 tickets for the 12:30pm show for Jersey movie yesterday on 23 April 2022, I was told that my debit card was declined and was asked to pay from another. Which is when I was charged twice for an amount of 810/- rs from both my debit cards. This is highly unprofessional and erroneous service on your part and I want the credit amount of 810/- back in my account.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Sharayu,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (153462) in the subject line so that our team can assist you.

Regards,
Team Cinépolis

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint