Cinepolis Viviana Mall Thane — cancellation of tickets

Cinepolis Viviana Mall Thane — cancellation of tickets

S Saraswathi Subramaniam from Mumbai, Maharashtra

I want to cancel tickets booked for today night at 11p. M. Booking id ww5mk23, imax m11 m12 star wars. Cinepolies viviana mall thane west. Please do the needful and respond. I want the tickets to be cancelled and the amount refunded to the account through which the tickets where booked. It was booked online for star wars for today. Actually i want it for tomorrow night. Was this information helpful? No (1) Yes (0)

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Cinepolis India Customer Care

from Delhi, Delhi

Hi Saraswathi Subramaniam,

We regret to inform you that as per government regulations, once a ticket has been paid for, it is considered to be sold. Hence, we will not able to provide you any kind of replacement or refund in such cases.

Regards,
Team Cinepolis.

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S

Sandesh Melekar

from Mumbai, Maharashtra

By mistake I book bucket list 9.15 show on 25.5.18, I am loiking for infnity malad west but mistakely booked at this mall
seat no M 9 & 10

so please cancel these ticket
Sandesh P Melekar

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