Citi Bank — forex transaction happened in my salary account | |||||
Hi team, This is in regards to my salary account which has been closed by bank a day before when my salary was about to credited without any notice or correspondence sent by bank. I am getting harassed by bank employee. I spend almost more than 6 hour over phone in order to get to know details what wrong with my account. But i was left in middle of no where. When i spoke with manager (Shiv shankar singh) from noida branch he was not ready to help me and he said that this is not fault of bank. I informed him that i never been to abroad in my life you can check my passport also but not ready to listen anything. I have given him my last 3 year bank statement in which its clearly showing that there is no any suspicious transition done from my end. When i called on customer care number in order to file a complaint they informed that 40000 euro transaction has been done. I informed them i haven't received any text or transaction alert that my account has been used in belgium (Europe) i am left with no other option. I have no money in order to pay my rent, electricity bill, food and my mother is medical priority person. Her medication is going on. My salary has been put on hold for next 30 days. There are 3 emi's which i was supposed to pay on 1st of every month but this month i am not able to pay and on top of that bank will charge me bounce fees. My life has been zapardise by bank. I have informed to my lawyer. I will go to court. If any one can look up issue and get back to me as soon as your earliest convenience that would be really appreciable. I tried to knock every possible door in order to seek help. Any assistance will be obilized. Thank in advance for any assistance. Looking forward from team. I am hoping that strict action will be taken against bank and i will be get justice as compensation so that i can feed my family. My family depend upon my wages. Was this information helpful? | |||||
Citibank customer support has been notified about the posted complaint. | |||||
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