[Resolved] Citi Bank — Regarding stopping the ECS for my savings account.

manjunath ambiger

from Bengaluru, Karnataka

Address:	560040
Website:	citi.co.in

Hi, I had an BSLI health insurance policy and the amount was debiting from citi bank account monthly in May 2012. It was for only one year and not agreed for renewal of the policy. This citi bank is not stopped the ECS from the account after one year. Regarding this I have sent the written request to stop the same many time from 2013 onwards (5 to 6 times till now.). Asked them to stop ECS and they are telling there is no ECS on your account . I dont understand why the amount is getting deducted monthly if there is no ECS on my account. I need the answer for this. so I need justice . Please help me to resolve my issue. Regards, Manjunath Ambiger

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Jan 4, 2016

Complaint marked as Resolved

1. I have sent the written communication to stop the ECS. 2. They verified the letter 3. Asked for confirmation 4. later they have stopped ECS