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Citibank — cancellation of my credit card application

Address:Yelachenahalli, bangalore, 560062

I am Suruadev maity, holding a salary account of city bank, Bangalore, I applied for credit card on[protected], but i received a mail form city bank regarding cancelation of my application without any proper reason . May I know what is the reason for this and why city bank is not providing proper reason to existing customer. Customers are valuable for them or not.

Ref no :[protected]
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My Credit card was debited Rs. 3317/- towards insurance which I had requested to be cancelled as I am living in USA most of the time. Hence please reverse the entry as I there is no need of that Insurance policy. Hoping for your cooperation in the matter.
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