Citibank — citi bank atm cash not dispensed but amount debited from account
I used my HDFC ATM card to withdraw Rs.4, 000/- at Citi bank, on 15/03/2018 at 13:38, But money was not dispensed. I received the slip with SER No.002324 stating "0614 Dispenser failure". But the money was debited on 15/03/2018. I request you to kindly arrange to get back Rs.4, 000/- .
The details are as following
Name:- Raghavendra Vijay Rane
A/C No:- XXXXXXXXXX0989
Bank Name & Add :- HDFC Bank LTD (National House, Plot No 13/14/15, Sahar Road Junction Western Express Highway, Vileparle-E, Mumbai-400057, Maharashtra)
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Mar 16, 2018
Citibank customer support has been notified about the posted complaint.