Citibank — citi bank atm cash not dispensed but amount debited from account | |||
Sir, I used my HDFC ATM card to withdraw Rs.4, 000/- at Citi bank, on 15/03/2018 at 13:38, But money was not dispensed. I received the slip with SER No.002324 stating "0614 Dispenser failure". But the money was debited on 15/03/2018. I request you to kindly arrange to get back Rs.4, 000/- . The details are as following Name:- Raghavendra Vijay Rane A/C No:- XXXXXXXXXX0989 Bank Name & Add :- HDFC Bank LTD (National House, Plot No 13/14/15, Sahar Road Junction Western Express Highway, Vileparle-E, Mumbai-400057, Maharashtra) Was this information helpful? | |||
|
Citibank customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi
I used my HDFC ATM card to withdraw Rs.3, 000/- at Citi bank ATM just half n hour before, But money was not dispensed and the amount is been deducted from my account. The reference number is No.[protected] so I request you to kindly arrange to get back Rs.3, 000/- .
The details are as following
Name:- Mohammed yaser
A/C No:- XXXXXXXXXX4494
Bank Name & Add :- HDFC Bank. Padma Rao Nagar, Secunderabad - 500025
I used my HDFC ATM card to withdraw Rs.3, 000/- at Citi bank ATM just half n hour before, But money was not dispensed and the amount is been deducted from my account. The reference number is No.[protected] so I request you to kindly arrange to get back Rs.3, 000/- .
The details are as following
Name:- Mohammed yaser
A/C No:- XXXXXXXXXX4494
Bank Name & Add :- HDFC Bank. Padma Rao Nagar, Secunderabad - 500025
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
1861
Pending
0
Resolved
670
View all 1861 Citibank reviews & complaints
+91 240 663 4653
+91 79 2640 4653
+91 79 2642 2484
Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
View all Citibank contact information
Let us look into it for you. Please share your account details with registered contact info & the transaction details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.
-Bejoy
HDFC Bank Customer Assistance