Citibank — citibank credit card settlement - mental harassment - threatening calls

Address:

Thane, Maharashtra, 400612

Respected sir/madam,

I'm writing this mail regarding my credit card outstanding. My credit card ending 8467 is having total outstanding of rs.57, 830.40 however the card limit is rs.65, 000/-.

This is to inform that me and my family has been fallen under a very hard financial situation in recent time due to some crisis. And in addition i lost my job as a result i'm unemployed since more than 11 months now. As a only earning member my family is surviving on the very edge basis.

I want settlement, as I can maximum 30% of the total outstanding as i'm not in the position to pay full amount. I suggested the recovery team also on the same.

However the collection team and recovery department using very abusive language by calling. And they are threating us that they will ask and pressurized my neighbours to collect the money from them which is very unethical practice. They are threating the ladies in my house in my absence. Because of them my family has been mentally disturbed and may file fir to police station by taking legal action.

I'm requesting to please do one time settlement of the same as I cannot afford more than 30% amount of the total outstanding.

If you're ready for settlement then i'll be able to do same by borrowing some fund from my friends or relatives in week time to ten days. Kindly understand the situation and let me know.

Thanks,
Akshay P
[protected]