Citibank — Credit card bill

Address:

New Delhi, Delhi

Hi, I spoke to an executive well in advance and gave information about my BT that I had chosen through my SBI account and stated that I would be late to deposit the amount as I was supposed to receive a cheque from the SBI bank which was delayed and when I got it, I had no time to go and deposit the same. I called you guys again to send some executive to my place to collect the same, but was informed that you do not have such facilities. Hence, I had no option but to wait until I had a week off from work. And, the citibank does not have its ATMs at every location that you may go and deposit the cheque or amount whenever you wish like other banks. I request you to please waive off my late payment charges and the interest as I will not be able to pay any extra amount than the amount of my EMIs only and the purchases I made. You people have started breaking my trust on you. Regards Vicky Chhabra [protected]