Citibank — credit card enquiry by citibank team without consent

To citibank zonal head

Dear sir/madam

This came to my notice the my cibil got a enquiry over citibank credit card. To my notice i havent accepted any terms nor applied for the same. This unacceptable without my consent accessing my cibil. Have raised a dispute id no cds[protected].

This not sorted out would esclate as per rbi norms.

With regards

Dr. Ashish prem
Dmo
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Citibank customer support has been notified about the posted complaint.
Sep 05, 2020
Updated by ashishprem747
The Issues is still not resolved. Have just Recieved couple of mails asking to send details to further mails to retail.dox.[protected]@citi.com.

This will be escalated if not resolved.

As of 5 September 2020 case not resolved
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