Citibank — deceptive banking...

Address:

Mumbai City, Maharashtra

I got a new citi rewards cc last year through some agent visited to our office. The card was free for first year and a renewal charges from second year on-wards. I was unable to use the card for first year and second year i was charged a renewal fees (1000+ taxes) which i paid. Later i came to know that the card has been cancelled by the bank as i was not using it. I never received any intimation from the bank that they are canceling my card.

After speaking with the bank, i came to know that the card has been cancelled long back before i paid the renewal changes. How can the bank charge on the card which has been already cancelled or how can they cancel my card if they are charging a renewal fees on it? I had written multiple mails to the bank but there was no reply.

I believe that the bank is using cheap methods to earn money, so please stay away from this bank.

Take any indian bank credit card, there services are much better or go with amex, you will love their services.