Citibank — documents collected for credit card and no further response from executive

Address:

500084

Hi, city bank dsa agent veeru had approached me offering credit card, i have filled application and provided my id proof, address proof, passport photograph, and 2 months payslips. I did not get any call or message from city bank even after 4 days i submitted the documents. The executive is not responding to my phone calls and even the dsa office is not answering my calls.