Citibank — misleading spend offer at shoppers stop

Address:	New Delhi, Delhi, 110048
Website:	www.citibank.co.in

Hi, there was an offer running by citibank at shoppers stop where a 10% cashback was offered on transaction of 5k rupees and above if you use the citibank card. To take advantage of the offer, i did 4 separate transactions of 5k and above using the citibank card. However, when i called up citibank about this offer, they said this was only for citibank shoppers stop card. But their promotional ads at shoppers stop did not specify that. So it was a misleading ad for a consumer. I have compliant to citibank 3 times about this but have got no response from them. Everytime i call, they raise a new compliant though they promise a resolution within 24 hours.