Citibank — ref no 4940, 1891

Address:

560036

Hi,
In 9th month bill i got 3 transactions with double time replication.
430 rupees
374.19 rupees
1015.05 rupees.
Since the time i am keep on calling customer care, one amount in the above got reverted i. E., 374.19.
Today if i call again to customer care officer, she replied that, we can not do further investigation, if you want you can take any action, that amount also we just reverted for to satisfy customer. I asked her to send written email to me to proceed further. Please do favor in this matter.in a month if 3 transactions with double time replication happen, i don't know how many happen since long months.
I hope i will get quick favor for me.
Thank you,
Krishna reddy