[Resolved]  Citibank — This credit card scam is ROBBING and RAPING people financially. (Wake up People and The Govt. of India)

Address:Bangalore, Karnataka

To whomever it may concern, I have been making regular payments towards my credit card bill but still the outstanding balance shows no changes. Key points: 1- My minimum balance fluctuates every time. 2- High interest charged to the EMI amount. (which is interest free). 3- 11% interest is charged on the indian oil card i[censored]sed in some other petrol pump. I don't understand this, coz even government does not charge me like this. EXAMPLE- If I fill fuel for INR. 200 then i am charged 222.00 on the statement but i receive message of Rs. 200 debited from my card. whereas if i use my card in indian oil pump i should get subsidy but i dont get any benefit. 4- Without any communication my Interest Rate was hiked from 36 % to 42 %. Which is not acceptable by any means. 5- If i make a payment for my card in the counter ( offline payment ) they charge Rs.100 as handling charges. This is pathetic. 6- If i make a payment of Rs. 6500 on total amount of 29500 (twenty nine thousand) the amount come down only by Rs. 1500, leaving the balance 28000. But when i make a small purchase the total balance shoots up like a rocket. I went with all the bills and statement to the MG road branch but there was no one to assist me. they said you have t o speak to customer care. They talk like machines. I have asked so many times that i need some person in physical form so that i can explain it properly. I cant even go for settlement as my credit score will come down sharply. They give loans and then charge abnormal interest rate and then they play with our credit score. This is a huge trap to fraud the young people, This needs to be stop. This reminds me of the LANDLORD rule during the olden times when the money lenders use to give loan to the farmers with high interest rates and eventually the farmer paying only the interest and the principal amount remaining the same. This credit card scam is Robbing and Raping people financially. I seriously expect an answer.
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Aug 14, 2020
Complaint marked as Resolved 
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