Citrus Eazypay — Payment deducted but my form is till unpaid

Website:

Delhi university

Respected sir/ maam,

I would like to inform you that i (application no.[protected] have applied for admission in B.A. (Hons.) Economics from your college ( kamala nehru COLLEGE )
ID IS
53452/KNC/14/1
DURING PAYMENT MY ACCOUNT IS already deducted for Rs.9700/- from HDFC bank netbanking .(dated-16 october 2020)

But website is still showing payment failed.I am enclosing herewith our Bank statement for your necessary action.

KIndly process our application and Grant us the admission.

Cirus pay will be responsible if my admission is denied by delhi university.

Thanking you

yours faithfully

Paavni Agrawal
[protected]
[protected]