[Resolved] Citrus Payment Solutions — amount deducted from my account and credited to party account but the recharge is not happen this is second time for me
Nellore, Andhra Pradesh, India
GoGopiSelvaraj on Dec 9, 2018
Amount deducted from my account and credited to party account but the recharge is not happend this is second time for me. Sun dth recharge my name is gopi. Selvaraj
Payment made through google pay its second time and the first payment made yesterday and the second time made payment today total amount is ₹400. I am attaching the screenshot for reference.
Complaint marked as Resolved Jan 11, 2019
[Dec 09, 2018] Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified SupportCitrus Payment Solutions Customer Care's response, Dec 10, 2018
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Citrus Support Team
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