[Resolved] Citrus Payment Solutions — CITRUS EAZYPAY :- money got deducted from hdfc bank but did not reach to another party

[Resolved] Citrus Payment Solutions — CITRUS EAZYPAY :- money got deducted from hdfc bank but did not reach to another party

K kanwalwinsingh Aug 13, 2020

To Concered Persons, I have make a donation of 4000 to Delhi sikh gurdwara managment comitee(DSGMC) on 11-August-2020 through HDFC netbanking. my money got deducted from hdfc bank but did not reach to DSGMC as there no message received by me that they have received the amount. Although I am doing the same transaction from couple of month through hdfc net banking CITRUSEAZYPAY and every time the transaction is completed succesfully I received the message from ICICI bank on other side(DSGMC BANK) that they received the amount. [protected]-CITRUSEAZYPAY The transaction reference no for the same is:[protected] Date of transaction is :- 11-August-2020 Hence I request you to refund my money to my HDFC bank account from which transaction is done. +1 photos Was this information helpful? No (0) Yes (1)
Aug 6, 2021 Complaint marked as Resolved Verified Support Aug 14, 2020 Citrus Payment Solutions Customer Care's response Hi Kanwal Singh, Apologies for the inconvenience. As checked, this is a successful transaction via Citrus transaction Id - OL[protected] and source transaction id [protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end. Regards, Team Citrus
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 13, 2020

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the transaction. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Manoj
HDFC Bank Customer Assistance

Abhi 4455

from Dehradun, Uttarakhand

Sep 7, 2022

To Concered Persons,

I have make a donation of 21, 895 to Delhi public school dehradun on 6-september-2022 through HDFC netbanking. my money got deducted from hdfc bank but did not reach to Delhi public school as there no message received by me that they have received the amount.

Although I am doing the same transaction from couple of month through hdfc net banking CITRUSEAZYPAY and every time the transaction is completed succesfully I received the message from ICICI bank on other side, that they received the amount.

[protected]-CITRUSEAZYPAY

The transaction reference no for the same is:[protected]
Date of transaction is :- 6-september-2022

Hence I request you to refund my money to my HDFC bank account from which transaction is done.