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Citrus Payment Solutions Complaints & Reviews

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Last updated Aug 12, 2023
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Citrus Payment Solutions reviews & complaints page 61

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I made payment for property tax on propertytax. Mnctax.in. After entering the otp for transaction the webpage displayed following message "cm90004-duplicate record". Now the money has been deducted from my account and i want it back or pay my mnc bill. I have already sent a mail about 5 days ago and yet no reply except for instantaneous automated reply providing token no and saying to get back to me within 48hours. I don't know how many hours...
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S
Simratk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with zara order payment

I placed an order using the Zara app (order number [protected]) for 5 items on 23 August, 2020 amounting to Rs. 8510. I chose the UPI payment option. The transaction has been credited to Citrus Solutions Pvt Ltd (citruspay@axisbank). The transaction ID is[protected].

The amount has been debited from my account but the zara website and app are still showing the order status as payment pending.

Please resolve...
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M
Magan Shrivastava
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Rs. 3073 debited from SB A/C No. 65071635978 on 12/8/20 but not paid to quarter concerned.

Address:A 506 Indraprastha Landmark, Mahanagar, Lucknow 226006

Dear Sir/Madam

On 12/8/20 I had to pay Rs. 3073 through NEFT to LUCKNOW NAGAR NIGAM as House Tax from my above mentioned SB Account maintained in Aliganj branch. The amount was debited from my sb account and transferred to INB I-Collect [protected] IGAJEDDE but not credited to Lucknow Nagan Nigam till date. As a result I could not pay the house tax and also as such could not get the paid receipt. The amount stands debited...
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A
ali fazal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ghmc property tax payment via gpay

Address:Mumbai

Dear Ghmc

I have done UPI Google payment for Ghmc property tax No. [protected]. But it is not reflecting on GHMC my account.

Details.

CITRUS SOLUTIONS PVT LTD has requested Rs9290 frm u on Google Pay app. Once approved, money will be debited frm ur a/c.

I am not receiving any sms from ghmc payment successful.
But my amount debited from bank account.

Kindly...
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M
mohd taqi Uddin
from Hyderabad, Telangana
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Payment of property tax at ghmc has not been updated

It is to state that the upi transaction ref #[protected] of amount 2, 011/- rupees paid on 27th april 2020, is still showing in ghmc app uncleared.
I could not download the payment receipt .
Kindly help to resolve the issue....
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GS Mohan Raj
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment of ghmc property tax through my ghmc app

Address:GHMC, head office, Avida, Hyderabad.

Amount paid ₹5370/- through google pay on 11/04/2020 to citrus solutions pvt. Ltd. Vide upi transaction
Id:[protected], towards ghmc property tax paid by using my ghmc app and the same was not updated in the ghmc records. I approached ghmc for the same on 05/08/2020 with the supporting documents and they noted the complaint and forwarded to the concerned vide tkt. No. Eghm[protected].

Please take necessary steps...
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I
imran rahman
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citrus Payment Solutions paid property tax through ghmc app | Amount deducted | Dues pending

I am mohammed imran rahman i have paid a property tax through ghmc app by ur citrus solutions pvt. Ltd through google pay upi, transaction details are transaction id :[protected]
Citrus solutions pvt ltd. Paid upi is
[protected]@axisbank and amount was debited, but the tax was showing due so please i request you to solve my problem and refund my amount to same upi id as soon as possible....
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Address:Chennai Metro Water,No.1, Pumping station Road,Chintadaripet, Chennai-2

I have transferred the water tax and charges for a sum of Rs.2049/- for my consumer No.03515, zone-4, division 42 of Chennai Metro water, Chennai, Tamilnadu through CITRUS in Ref No.[protected]/easy/[protected] from my Indian Bank net Banking Ref.No.[protected] using ICICI gateway on 16.08.2020 at time 16.34. But on verifying the 'Metro Water, Chennai, the said transferred amount was not accounted to my consumer number in the Chennai...
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S
Sunil6917
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online transaction failure

I made a transaction through ezy suvidha app for lpg cylinder. After submitting otp i got an error. But the amount was deducted. There were no details in payment history tab for the app. Refund the money....
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While i am charging my airtel digital, transferred rs1881/- (02-aug-2020) two times by mistake. So kindly arrange to return it. Please find attached statement...
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K
Kushalvikram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not received

Citruspay kotak mumbai
Citruspay kotak mumbai — amount not credit into my kotak saving account
Kushal panvar on aug 14, 2020
My brother debit card transaction to kotak bank amount rs.10000/-transferred,

But this amount not credited to my kotak saving account,

Transaction id: inv6bf1c0620 citrus pay kotak mumbai

Transaction date on 14/08/20

I transfer from...
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P
priya@53
from Bengaluru, Karnataka
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Account debited but transaction fail

Address:kolkata westbengal

Dear sir

I have paid fees for heritage college of technology kolkata on 12.08.2020. My iob account has been debited but the transaction was unsucessful. College has not got the fees.
Pls do the need full as soon as possible
I am attaching the cyber recipts

Regards
Ms k. Ghosh...
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K
kanwalwinsingh
Sep 7, 2022
This thread was updated on Sep 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CITRUS EAZYPAY :- money got deducted from hdfc bank but did not reach to another party

To Concered Persons,

I have make a donation of 4000 to Delhi sikh gurdwara managment comitee(DSGMC) on 11-August-2020 through HDFC netbanking. my money got deducted from hdfc bank but did not reach to DSGMC as there no message received by me that they have received the amount.

Although I am doing the same transaction from couple of month through hdfc net banking CITRUSEAZYPAY and every time the transaction is...
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I placed an order on Zara app recently and tried posting through your payment gateway. The amount of 6070 got deducted but the order never got placed. The money was deducted from my back account but it was not against the zara order. Kindly help resolve this issue as soon as possible....
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Hi, an amount of Rs 790 was deducted from my account while making an order at zara. However my order was cancelled saying that payment was not confirmed. Please look into this matter and get back to me ....
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J
Jesvin pail
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Payment transaction error

I had brought a product from acer and they have given me offer for the product to claim the offer an amount should be payed so i have done the payment through citrus via google pay the money have been deducted from my account but the transaction was not succesful in my account the cash has been deducted. So i need arefund of amount i had send...
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M
Md Bashumail
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

citrus payment solutions refund of payment collected but not credited to ghmc.

Address:Hyderabad, telangana

I have paid property tax from my axis bank account of rs. 23704/- for the year 2018-20, under the jurisdiction of greater hyderabad municipal corporation (Ghmc), using your upi gateway. The details are as under:

Date:-12-aug-2020
Debited upi id: [protected]@axis bank
Debited account: axis-bank [protected]

Since you have collected the money but did not credit it to ghmc, please refund the collected...
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A
Ashwini93
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank and phone pe transaction shows successful but the transaction failed at the citrus gateway, no refund yet

I recently was shopping online on zara.in

I was authorizing the payment through phone pe and the gateway used was citrus pay. The money 2990/- was deducted from my account as well the phone pe transaction was shown as successful and paid to:
Citruspay@axisbank, while the merchant and citrus gateway said transaction failed please pay again.

Attaching the screenshots for reference:

Merchant:...
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Address:Kothrud Pune Maharashtra India

Dear Sir,
I had booked GoAir Flight Ticket from PUNE to DELHI and amount of INR 5881 was deducted from my account on 07-AUG-2020.
The Bank through which money was deducted has declined to support saying its airline issue. Airline states that they have not received the payment from CITRUS PAY. Please let me know if the Transaction can be processed. GoAir reference is WXXXRJ. Transaction# for Payment is INB/760XXX703. Please...
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C
Cekala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding property tax

Address:House no :1647, OLD MIG,BHEL

Using my ghmc app i paid propert tax to ghmc through citrus pay but its not reflecting to ghmc that i paid. I paid through google pay of amount 13, 154 and that was successfully credited to citrus solutions pvt ltd on 11th feb 2020. But its not credited to ghmc they have raised penalty for this. I request you to look at this matter and let me know whats the issue if the amount is credited to ghmc please forward me those details.
br...
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