[Resolved]  Citrus Payment Solutions — Citrus Payment Solutions ticket booking Return back money

Address:fahaheel

Sir i have made a payment using internet banking in citruspay of rupees Rs.41887.34 for airindia express ticket booking at date 9-12-22(afternoon12.30pm) .amount was credited my account. but ticket not booking . ill check that airlines office they told me amount not credited there account. so please refund my amount back my account back. if you want further details send me mail to me.my mail id [protected]@gmail.com.
for your reference I Will attached my amount credited mail. Please inform me the problem behind this.
this is the mail came from bank.

Dear Customer,
Your shopping mall payment to CITRUS PAYMENT SOLUTIONS PVT. with reference no.43598372 for Rs.41887.34 done successfully at Dec 9 2022 3:09PM - TMB

With Regards,
saleemkhan
[protected]@gmail.com
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Jan 18, 2023
Complaint marked as Resolved 
Dec 12, 2022
Updated by saleemkhanqc@gmailcom
my registered mobile number:[protected]
Verified Support
Dec 12, 2022
Citrus Payment Solutions Customer Care's response
Hi!

As checked, this is a failed transaction via Citrus transaction id OL[protected] and source transaction id [protected]. Please contact your issuing bank in case any accidental debit has happened from your bank account.

Regards,
Team Citrus
Dec 13, 2022
Updated by saleemkhanqc@gmailcom
please send back my account to my account sir.
Dec 13, 2022
Updated by saleemkhanqc@gmailcom
please send back money to my account sir
Verified Support
Dec 13, 2022
Citrus Payment Solutions Customer Care's response
Hi!

As informed earlier, this is a failed transaction via Citrus transaction id OL[protected] and source transaction id [protected]. Please contact your issuing bank in case any accidental debit has happened from your bank account.

Regards,
Team Citrus
Verified Support
Dec 13, 2022
Citrus Payment Solutions Customer Care's response
Hi!

As informed earlier, this is a failed transaction via Citrus transaction id OL[protected] and source transaction id [protected] and we have not received any funds against the same. Please contact your issuing bank in case any accidental debit has happened from your bank account.

Regards,
Team Citrus
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