Citrus Payment Solutions — My transaction done against YEIDA is failed but Citrus Payment is being credited from my bank
P
prateekkr
Address:
Mumbai
I have done a transaction for YEIDA its been credited from my account but is not reflecting in YEIDA and showing status as failed. When i checked with my bank the transaction is successful and is credited to CItrus Payment Solutions Mumbai. Kindly return the amount.
We are unable to trace any transaction with the provided details. Please share the below details with us via and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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We are unable to trace any transaction with the provided details. Please share the below details with us via and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team