Citrus Payment Solutions — Non acknowledgement of property tax

Address: P.RAJYA SRI, HIG-116, Phase 1 and 2, Behind Venkateswara Temple, KPHB Colony, Kukatpally, Hyderabad:500072 , MOBILE NO: 9492031295

I paid my property tax through net banking as per the details given below. I could not get acknowledgement for the payment and getting `Failed` message even though the amount mentioned below is being deducted from my account on 05-Nov-2020.

DETAILS OF TRANSACTION
Date: 05 Nov 2020
Amount: Rs 3, 640.00
Transaction ID`s: [protected], CITRUSGHMC,
Ref No:[protected], Bank Name: HDFC, KUKATPALLY, HYDERABAD, Ac No:[protected], IFSC: HDFC0000364

My PITN details: [protected]
Name; P. Rajya Sri
Door No: 5-5-33/P-43/B/301
Locality: Vignanpuri Colony
Circle : 24-Kukatpally.
Property Tax: Rs 3640

Address for communication:
Mob No [protected]
HIG-116, Phase 1 and 2,
Behind Venkateswara Temple,
KPHB Colony,
Kukatpally, Hyderabad:500072

Thanking you, yours faithfully,
Mrs P. Rajya Sri,
(Mob: [protected] )