Citrus Payment Solutions Complaints & Reviews

I placed an order on Zara application as guest and I got link for payment via Citrus Solutions Pvt Ltd I initiated the payment it got debited from my Google Pay Account but did not received with Zara. Kindly check and return the amount asap. Thank You...

I placed an order on zara India online app on 18 march 2021.
I did the payment through phone pay.
and money got debited from my account but zara did not received the amount. I haven’t been initiated a refund yet.

My Transaction Id :- T2103182152037675829719

Kindly check my concern and give me refund as soon as possible.

Thank you...

Good morning,
I have done a payment of 1050 on 15/03/2021, the amount has deducted from my account but the e payment receipt has not received.so please send me the e payment receipt on my mail [protected]@gmail.com....

Have made payment twice for HSVP water bill for Rs 2679/- from my sbi account which means Rs 2679/- paid two times but payment has failed and amount deducted . Details of msgs received are given below:-

Thx for INB txn of Rs.2679 frm A/c X9618 to i-Collect... Ref#IGAKSOEQX9 on 13Mar21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI

Thx for INB txn of Rs.2679 frm A/c X9618 to i-Collect......

I have made a payment through citrus payment gateway for GHMC. Upi payment have proccessed and shows success in GPay but shows transaction failed in the gateway and I have lost 1200 Rs...

Dear Sir/Madam,

Kindly refund the amount as the ticket is not booked but the amount got deducted from the account.
Transaction No:D[protected]
SBI Transaction No:[protected]IGAKNELAF2
Amount-994.67
Transaction date 16.02.2021
Anount has been refunded from e corbettTiger Conservation foundation to Payu on 09.03.2021.Kindly refund the amount from your side ASAP.

Thanks & Regardsbr...

I paid Airtel New Dth Connection fee through airtel official Website Through Cirtus Payment Gateway Through My Axis Bank Netbanking Payment Reference No Is[protected] But Airtel CustomerCare Saying We Don't Received Any Payment So Please Slove My Problem As Early As Poosible...

I completed a transaction of a product on zara via upi and i was directed to pay to citrus solutions and while the amount was deducted from my acc, zara has not received the money and has not confirmed my order which was placed today (10.03.21)...

Hello,
I made a transaction of 2196/- from my HDFC bank with a Ref Num:[protected]. but the merchant (HSVP WATER BILL) did not receive the payment till, for more detail check to attached picture.

kindly check the details...

I paid my property tax through net banking as per the details given below. I could not get acknowledgement for the payment and getting `Failed` message even though the amount mentioned below is being deducted from my account on 05-Nov-2020.

DETAILS OF TRANSACTION
Date: 05 Nov 2020
Amount: Rs 3, 640.00
Transaction ID`s: [protected], CITRUSGHMC,
Ref No:[protected], Bank Name: HDFC, KUKATPALLY,...

Thanks for paying Rs.4, 000.00 from A/c XXXX1690 to CITRUSEAZYPAY via NetBanking. Call [protected] if txn not done by you. My mobile number is [protected]...

I am add money in Kotak 811 savings account from yes bank debit card transactions Sucessful confirmation received Transactions Sucessful but amount not credited my Kotak account.
Transaction Details
Amoun-12900/-
Date-02/03/2021
Use debit card last four digits-3239
Transaction reference number- MB811P[protected]
Please send me transaction Status and refund my amount...

I was let to believe I was speaking to Qantas office relating to a credit with them. the operator lead me to believe he was genuine he stated my bank was not working well and put through my account six fraudulent charges totaling $2449.24 on friday 19th February 2021
and My name is Jenny Webster email [protected]@bigpond.com
please advise at the earliest as this has been most distressing for me and cannot afford this lost your...

On 31st December 2021 I placed an order ZARA and made my payment using UPI. I used google pay through ZARA's payment gateway Citrus Solutions. The order wasn't received by ZARA but the amount was debited from my account. I still haven't received my refund.
I request you to look into it and resolve my problem as soon as possible....

Two transactions using net banking of union bank of India on March 3 failed but money deducted from my account and reference id generated. Payment was made against sbi credit card through Amazon pay app. Screen shots of bank statement along with transaction details attached....

I made a purchase on zara website and used upi as my payment method, the amount was deducted from my account but zara didn’t receive the amount.
Please look into the matter, requesting you to initiate the refund asap....

I made a purchase from Zara.com on 28th January 2021 order no. [protected] - total amount ₹4280. I paid through UPI and the payment got stuck which caused the transaction to fail. Zara did not receive any payment and my order got cancelled. I need my refund since it’s been more than 1 month now....

My daughter is in GD Goenka sec 9 Rohini. I deposited fees amount Rs.9839. It got deduct from my account but school haven’t received it. Kindly look into this matter. Please refund the amount....

I placed an order on Zara and paid for it with Gpay. Money was deducted from my bank account instantly but it did not reflect on my Zara account. Zara eventually cancelled the order because they did not receive payment. Since Citrus Payment is the third party involved, I demand an immediate refund. Please refer to the transaction screenshots attached....

Hello! I have done the payment from phonepay on 01/03 but the order is not processed. The amount was for Rs. 5, 680....