[Resolved] Citrus Solutions — payment not passed to ghmc | |||
I made a payment to Ghmc regards to my property tax via Ghmc app. The app used Citrus gateway n payment went through sucsessfully frim paytm upi but didnt reach Ghmc n i didnot recieve any recipt too. The upi transaction id is[protected]. Can the payment be reverted n refunded to passed to Ghmc so that i get my property tax payment recipt. From fathima Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Apr 15, 2019 Updated by Amjadi Please solve my problm | |||
 1 Comment | |||
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team