Citrus Solutions Pvt Ltd — payment of new hathway connection

Address:

hyderabad, 500029

I had booked for a new hathway connection through one sudhakar m. No. [protected]. He had sent me a link and i have made the online payment from my bank account vide upi transaction id no.[protected] on 1st april 2019.

In my bank account this sum of rs. 3, 179=00 is debited instantly at 10-15 pm.

Now the hathway people are saying that, they have not received the payment so they are not going to connect the net connections.

Would you be kind enough to atleast let me know the status of this payment, as i have been repeatedly trying to call your customer care no.[protected] but so unfortunate that, even there is no one to lift the call.

Its more than 10 days past the payment and no response form any one.

You can call me on [protected].