City Cool Cab — Driver duping customers

Address:Mumbai City, Maharashtra

I took a cool cab MH 02 AX 686 from Mumbai airport. A person (claiming to be driver) picked us from the pick up point from domestic airport and took to his taxi after 100 mts where someone else was on driver seat. He showed us rate card and Charged 1300 Rs for abt 30 km (Domestic Airport - Nariman Point). Tried to dupe us and tried to take us through some shady area instead of the highway route. When we insisted, he changed the route. Even showed a rate chart and claimed he was charging correct. Attaching the photo where even driver is visible. Clearly the idea was to dupe passengers. He even insisted that I keep my laptop in dicky perhaps trying to create an opportunity to flick it.
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The mumbai cool cab driver threatned us and asked us to pay 100 rupees extra. Please look into the matter. These cool cab service should be banned as i have personally witnessed such incidents thrice. This is becoming a habit now. The taxi car number is MH-02-BQ-2794...cool cab...

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