City & Industrial Development Corporation [CIDCO] — Refund Not received

Address:Belpur

I vikram Haridas rajpure .. applied for Cidco police lottery on August 2020 and won the lottery on 10th November 2020 but i have not satisfied with the location so I applied for surrender of flat on thier website as on 18th nov 2020 but not received the refund as on the date.. I have called many a times on their helpline number but either they did not attend the call or else respond with the response that It is in process ..they are not even giving proper commitment of date... please do the needful.
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    City & Industrial Development Corporation [CIDCO] Phone
    +91 22 6650 0900 (Regd. Office)
    +91 22 6791 8100 (Head Office)
    City & Industrial Development Corporation [CIDCO] Address
    'Nirmal', 2nd Floor, Nariman Point, Mumbai, Maharashtra, India - 400021
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